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Intro

Hi! I'm Bhoomika

Product Designer and Researcher with 3+ YOE in end-to-end design. Specializing in Dashboards and SaaS products to solve complex problems in the most intuitive manner possible. Graduating with 

MS HCI at University of Washington

Hi! I'm Bhoomika

  • LinkedIn

UX Researcher | 5+ years of experience | Mixed methods + Systems thinking

 

I’m a mixed-methods UX researcher focused on building trust through rigorous, user-centered research. I help teams navigate complexity by uncovering real user needs informing safer, smarter, and more human tech through systems thinking and cross-functional collaboration.

​Currently leading research at scale for Sound Transit’s future control center. 

Graduating with MS HCI at University of Washington

Work

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Sound Transit | UX Research

Control Center

Finding Clarity in Chaos: Uncovering Communication Breakdowns in Transit Operations

User Interviews | Ethnographic Study | Contextual Inquiry

Generative Research ( 0 -1 )

Cisco | UX Research

DUO 2FA

Usability test for 2FA app with Cisco to enhance the experience amongst University students and professionals

Survey | Usability Study | System Usability Score

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Service Design / UI UX

Seattle Transit

Service and mobile app design for Sound Transit, to promote sustainability and increase ridership. 

Transport | B2C | Mobile app | Service Design

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Stealth Start-up project

SANJ.ai

Designed the enterprise software end to end, taking from an idea to concept securing funding!

SaaS | B2C | Design system

Other transit project ...

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Bus Beacon

Smart Bus pole IoT design for real time information sharing regarding bus arrival 

Academic project

IoT | Product Design | User - Centered Design 

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